Hella Infra Market Retail Private Limited is a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at Opal Square, 4th Floor, Plot No. C-1, S. G. Barve Road, Opp. Railadevi TMC Office, Wagle Estate, Thane 400604, Maharashtra. Hella Infra Market Retail Private Limited is engaged in the business of manufacturing selling, marketing and retailing of building materials as well as lifestyle products and services (“Business”) under the brand name ‘IVAS’ through this website and mobile applications (“App”) both developed and owned by Hella Infra Market Retail Private Limited and/or its parent company, and/or its affiliates (Collectively referred as “IVAS” “we”, “us”, “our”).
When you use the Platform, we collect, use and store your personal information provided by you from time to time. There are many ways of gathering information including but not limited to the following:
The information we gather from you may be used to personalize the goods and services offered by us and constantly improve your shopping and viewing experience on the Platform. We primarily use your information to assist in handling orders, deliver products and services, process payments, sending communication about products & services and marketing efforts, to send the offers and notifications, update our records and generally maintain your accounts with us, market research, promotional campaign, display relevant content and customer reviews, or recommend merchandise and services that might be of interest to you. We may also use this information to improve the Platform, prevent or detect fraud or abuses of our platform and enable third parties to carry out technical, logistical or other functions on our behalf. We also collect demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behaviour or history, preferences, and other such information.
We may retain this information to comply the applicable laws and to resolve disputes, improve our operations, provide customer support, and troubleshoot problems.
We may share personal information with our other corporate entities, affiliates and subsidiaries, third parties for purposes of providing products and services such as sellers, business partners, service providers to provide you access to the Platform, our products and services, to facilitate our marketing and promotional activities and to comply with legal obligations to do so by law, law enforcement agencies and offices.
We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Our Platform links to other websites that may collect personal information of you. We are not responsible for the privacy practices or the contents of those linked websites.
Our Platform and Services take adequate measures & efforts to safeguards and for protection of your Personal Data under our control. We take all reasonable and necessary measures to protect against the unauthorized access, use, alteration or destruction of your potential personally identifying information. Users are responsible for ensuring the protection of login and password records for their account.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after registration/subscription on the Platform. If you do not wish to receive promotional communications from us, then please unsubscribe by clicking on the unsubscribe link in the email.
At any time, you will have the right to log in to the system to modify, correct or erase the personal information that you have provided.
The policy may change from time to time in our sole discretion. The revised policy will be effective immediately upon our posting on the Platform, so the users are requested to check it from time to time.
Please contact us regarding any questions, clarifications, or grievances. Please email us at email@example.com